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~Olga Brenuzennivu 11.Nov.03 04:33 PM a Web browser Notes Client6.0.2 CF1Windows 2000
On many of our PCs, when a user's Notes client crashes, NSD runs. However, it never finishes. Instead, every time the user starts Notes, NSD runs again.
The only way we've found to get the user working again is to login with Admin rights to the PC and start Notes, which appears to clear the error condition. From that point on, the client works again.
The actual NSD log is full of 'cannot attach to process' and 'Access Denied' messages, but we're at a dead end to resolving the problem.
Example:
ERROR (0): AdjustTokenPrivileges failed - (1300) Not all privileges referenced are assigned to the caller.
INFO (0): Using PSAPI DLL
search path: .;C:\WINNT
ERROR (4): can't attach to process [ ?:0008] - (5) Access is denied.
ERROR (4): can't attach to process [ SMSS:0090] - (5) Access is denied.
IBM suggested setting the users to Power Users but that is not an option in our environment. Does anyone have any other information on what 'rights' NSD needs to complete?
One of our desktop engineers attempted to use a file monitoring tool to look for possible read/write issues but did not find anything significant. Are we alone? Don't other companies restrict the rights users have to mess up their PCs and install virii-laden software?
Any help or suggestions would be appreciated. We get calls from users every day because 'NSD is running' and they can't start Notes.